Returns & Exchanges

At Nilkamal Furniture, we strive to ensure your home shopping experience is seamless, offering a 7-day return policy for items that are damaged, defective, or not as described. We are committed to providing high-quality furniture that meets your expectations and enhances your living space.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to 'My Orders' to select the item you wish to return within 7 days of delivery.

• 2.
  Quality Assessment

  Upload clear photographs of the product, including images of the specific defect or damage and the original packaging.

• 3.
  Schedule Pickup

  Once your request is approved, our logistics partner will coordinate a convenient time to collect the item from your doorstep.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a quality inspection, your refund will be credited to the original payment method within 7-10 business days.